Shipping Policy

At Elle Pierce Innovations, we’re committed to getting your pet supplies delivered quickly and safely. Here’s everything you need to know about our shipping process.

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Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You’ll receive a notification once your order has shipped.

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Shipping Rates & Delivery Estimates

We offer standard shipping across the United States. Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping (if available): 2–3 business days

Note: Delivery times may vary based on your location and during peak seasons or promotional periods.

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Free Shipping

We offer free standard shipping on all U.S. orders over $50 (before tax).

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Shipping Carriers

We use trusted carriers such as USPS, UPS, and FedEx, depending on your location and the size of your order.

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Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. Use this number to track your package and get real-time updates.

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Shipping Restrictions

At this time, we only ship within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or internationally.

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Lost or Damaged Packages

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at stevel9905@gmail.com. Include your order number and any relevant photos if applicable.

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Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

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Contact Us

For any questions related to your order or shipping, feel free to reach out:

📧 Email: stevel9905@gmail.com
📍 Address: Elle Pierce Innovations, 26083 N Kings Mill Ln, Kingwood, Texas 77339, United States